SugarHouse Sportsbook PA: Review & Bonus Code (2024)

Known for its brick-and-mortar casino in PA, SugarHouse Sportsbook is also the longest-tenured of any of the online casinos or sports betting companies in the state. It was the first sportsbook to acquire an online gambling license from the Pennsylvania Gaming and Control Board.

Rush Interactive also owns BetRivers online sportsbook with locations in PA and a number of other states. The two often provide similar, quality betting experiences.

The new user bonus at SugarHouse Sportsbook PA is one of the best around. $500 in bonus bets is certainly generous, but it’s also helpful that there are no minimum or maximum odds. PA bettors can use their bonus bets on any wager they desire, a nice contrast to most sportsbook offers.

In this article, we provide a full breakdown of the betting experience on SugarHouse Sportsbook PA. Plus, a quick tutorial to help new bettors get started with the veteran sportsbook.

PA sports bettors new to SugarHouse Sportsbook can take advantage of the current welcome bonus of up to $500 in bonus bets. Simply sign up, deposit some funds, and place a wager of any kind. If it fails to cash, SugarHouse will refund the bettor the lost amount up to $500 with bonus bets.

SugarHouse Promo Code Explained

These bonus funds can be used on any type of bet with no restrictions to the returned odds. Oftentimes sportsbooks will cap the allowed odds on a bettor’s return, making this a valuable offer.

If the wager placed with bonus funds cashes, however, the payout works a little differently than a normal bet. Under normal circumstances, if a bettor places a wager of $100 to win $100, they receive the initial stake plus the funds won as the result of the bet for a total return of $200. Bonus bets would only pay out the earned sum, which in this case means they only see $100 returned once the bet is settled.

As new sportsbooks pop up each year, the landscape continues to get more competitive. Many of the more prominent books offer existing players daily or weekly promotions to keep their engagement. While there aren’t nearly as many promos for veteran SugarHouse players as there are with its competitors, there are at least a few worth mentioning.

The most lucrative opportunity lies with the SugarHouse Jackpot Parlay. PA sports bettors who enjoy long-shot odds with big-money payouts will enjoy this eight-leg parlay option. The Jackpot Parlay offers a bank of wagers that can be added to the parlay. For those who would rather spin the wheel, you can also let the betting machine make your picks at random. If all eight bets cash, you take home more than $100,000.

For those more risk averse, you have a couple of other options. Refer a friend to sign up for an account with SugarHouse PA and you earn $50 per friend. You can use this promo up to 10 times for an easy $500.

Social media users can also find random giveaways affording them bonuses and other prizes.

One of the key benefits to legal online gambling in Pennsylvania is the security it affords sports bettors. As a licensed sportsbook in PA, the PGCB regulates SugarHouse along with every other legal book, so your money is always completely safe and secure.

There are a good number of available methods for depositing and withdrawing money with SugarHouse Sportsbook PA. Below we provide each option for both.

Deposit Methods

There are six options when looking to deposit money into your account, all of which can be trusted equally. There will be slightly longer processing times for certain methods, but for most of them, you should see the money in your account within a few hours of making a deposit.

• Visa or MasterCard
• PayPal
• Online Banking
• PayNearMe
• Wire Transfer
• Play+ Card

Withdrawal Methods

PA sports bettors have slightly fewer options when it comes to withdrawing their money. There are four available options to transfer your money out of your SugarHouse account, all listed below.

Whenever you want to view your account history you can do so by heading to the My Account tab. Here you can see a list of all your recent transactions. Use the filter option to switch between specific periods of time.

• PayPal
• eCheck
• SugarHouse+ prepaid card
• Cash at the casino cage

Signing up for a SugarHouse Sportsbook account is fast and easy. It’s always wise to have your personal information at hand, including driver’s license and social security number, to make the process more efficient.

Those with an existing online casino account with SugarHouse can use that login information for the sportsbook as well. It’s important not to sign up for a separate sportsbook account as that could appear as an attempt to create double accounts. If that happens, SugarHouse may lock both accounts until they can verify an honest mistake as opposed to fraudulent activity.

We put together a step-by-step list so you know exactly what to expect when signing up for your new SugarHouse Sportsbook PA account:

1. Create a username and password
2. Provide your email address and create a password
3. Add a promo code if you have one
4. Enter your name, address, date of birth, and gender
5. Enter your social security number and verify your account

The verification process can take up to a few hours, but in a few rare cases it can take a few days. In order to start betting, you need to allow SugarHouse to track your location. If you’re using a mobile device, simply enable SugarHouse to track you in location services. Users on a laptop or desktop will need to download a geolocator so the sportsbook can verify you’re in a legal state.

PA sports bettors can access the SugarHouse Sportsbook app from their device’s app store. It offers a similar experience to the desktop with a few differences in the layout due to the different screen sizes. After using the SugarHouse app for a few weeks, here were our key takeaways.

1. Navigation

All of the available sports betting markets are listed across the top of the first page, which makes searching for different bets fairly easy. Once bettors select a particular sport or betting market, three tabs pop up to continue on to either live betting, upcoming games, and futures markets. It’s actually surprising more sportsbooks don’t organize their apps like this considering how convenient it is to be able to easily switch between these types of markets for each sport.

Like most sportsbooks, SugarHouse wants to nudge its users towards the promotions and bonus pages. These can be found along the very top of the homepage and almost every other page as you travel through the app.

2. UX & Design

The main detraction from the app is its overall layout. In short, it’s cluttered. There are a lot of differing colors and icons scattered all over the page, making it hard to focus on finding individual bets and markets. In addition to the items already mentioned, the bottom of the page has a scrolling bar that allows players to move between the sportsbook and online casino, rewards, and customer support.

This may be a personal preference and in the grand scheme of things, it shouldn’t keep too many users from playing with SugarHouse. It’s simply something that would be nice to improve upon as the app continues to upgrade.

3. SugarHouse Loyalty Program

SugarHouse has its own rewards program known as iRush Rewards. Bettors receive points for each real money wager they make. Points can be gained through casino and sportsbook bets and are considered one and the same. Points earned through the casino may be used to wager on the sportsbook and vice-versa.

Making bets and racking up points progresses players through the 11 different levels of the program, levels 1-10 and the Elite tier. Click on the Rewards link at the bottom of the homepage to learn more about the benefits of each level.

The betting menu on the SugarHouse app is full of all the markets and bet types widely available across legal U.S. sportsbooks. PA bettors won’t necessarily find some of the creative wagers that can be made on the top books in the country, but we expect SugarHouse to continue growing in this area.

We put together a list of the more popular bets found on its menu.

• Moneylines: A simple bet on which team will win the game outright.
• Point Spreads: Sportsbooks set a projected difference in the score between each team. If the Pittsburgh Steelers are projected as 6-point favorites over the Philadelphia Eagles, the Steelers need to win by at least six points for a bet on their point spread to cash.
• Totals: SugarHouse sets a projected amount of combined points that will be scored by both teams. Bettors can bet on whether they think there will be over or under that total projection.
• Parlays: A parlay combines multiple bets into one. The bettor takes on the risk of needing each selected game to result in a win in order to cash a ticket with greater odds.
• Teasers: When a bettor combines multiple point spreads or totals into one wager while shifting the lines by a set number of points.
• Team Props: A prop bet can be any type of wager that doesn’t rely on the final result of the game. For example, NFL bettors can bet the Philadelphia Eagles’ team prop on over or under the amount of field goals their kicker will make.
• Player Props: SugarHouse will set a number for certain players’ stats in a particular game. Using the Eagles example once more, PA sports bettors can wager on the amount of passing yards that quarterback Jalen Hurts will record each game.
• Futures: A bet that doesn’t result until the end of a season, such as a futures bet on the Philadelphia 76ers to win the NBA championship.
• Live Betting: With the advent of online sports betting, bettors can place wagers  on live games as they’re in action. SugarHouse updates the available odds as things progress.

Live Betting

We should mention here the live betting experience on SugarHouse Sportsbook PA. Overall, live betting odds on SugarHouse are fair, but for some reason, slow to update. The most pivotal aspect of live betting online is the speed with which the odds match the timing of the game’s action. Too often we noticed the odds freezing as SugarHouse seemed unable to keep up with the pace of the game.

There’s no shortage of sports to be on with SugarHouse PA. It’s got all of the major U.S. sports covered with plenty of additional options as well. When perusing the long list of leagues to choose from, you can see a small number next to each one indicating how many bets are available for that league. For leagues such as the NBA and NFL, there will often be hundreds of wagers available. For the less popular sports and leagues, noticeably fewer.

The list below covers the top sports and leagues on SugarHouse PA.

• Australian Rules Football
• Baseball
• Basketball
• Boxing
• Cricket
• Cycling
• Darts
• Football
• Golf
• Handball
• Hockey
• MMA
• Motorsports
• Rugby
• Snooker
• Soccer
• Tennis

Our favorite online sportsbooks have excellent customer service. It's as simple as that. The SugarHouse sportsbook passed that test thanks to a combination of a live chat and email support that is among the best we've reviewed. Though the live chat is only available between 9:30 a.m. and 2 a.m. ET, representatives are helpful, attentive and quick to respond to any issues.

 Email support usually receives a response within 24 hours, but in our experience, the live chat function (though inactive for 7.5 hours each morning) provides bettors with any answers they may need. We wish the live chat was 24 hours a day, but we can't argue with too much involving the customer service at the SugarHouse sportsbook.

All of the top sportsbooks across legal betting states prioritize customer service and SugarHouse is no different. Players have the option to communicate in a few different ways with the book’s support team. We recommend the live chat option as the top method, though it’s unavailable from 2:00 a.m. ET until 9:30 a.m. ET. When you are able to utilize the chat function, it only takes a few minutes at most before you’re chatting with a live representative.

The email support function is slightly less timely than the live chat, but still a viable option. Bettors usually receive a response within 24 hours and it’s usually much quicker than that. Once you begin your correspondence with the team by email, the subsequent response times for each reply email should only be about a few minutes, similar to the live chat.

SugarHouse PA has had a physical casino in Philadelphia since 2010 after years of trying to convince city officials to let them operate in the city. It’s now owned by Rush Street Interactive out of Chicago.

In May 2019, SugarHouse became the first-ever online sportsbook available in the Keystone State. A few months later it rebranded its brick-and-mortar location as Rivers Casino Philadelphia.

Nowadays, RSI has a few different sportsbooks under its purview, including BetRivers, cousin to SugarHouse. Both offer similar experiences and odds, just under different names.​​ In Pennsylvania, it operates Sugarhouse and the Rivers brands online, while New Jersey only has the physical Sugarhouse sportsbook and casino.

• Mobile App: 3.8/5
• Web Platform: 4.2/5
• Pricing & Betting Options: 4.3/5
• UX: 3.8/5
• Deposits & Withdrawals: 4.1/5

The Good

• The welcome bonus is favorable compared to other sportsbooks
• Bettors can live stream sports in the SugarHouse app
• The rewards system provides decent value and combines with earned casino rewards
• Offers the option to cash out certain bets before the end of the event

Room for Improvement

• There just aren’t enough promos for existing players
• The app design and layout needs an upgrade
• Available odds aren’t always competitive with rival sportsbooks

Bottom Line

Rush Street Interactive is a veteran in the industry with a rolodex of gaming properties. As the oldest sportsbook in PA, SugarHouse has earned its place among the top books in PA even with the need for improvement in some areas. 

As a friendly reminder, it’s always wise to have as many sportsbook accounts as possible to ensure you can shop odds and lines to the best of your ability. As a recognized legal sportsbook in PA, SugarHouse is a solid choice and a book you shouldn’t be without.

SugarHouse Sportsbook Overall Rating: 3.9/5